Design in Mobile UA

Smartphones have sparked a huge, new software segment – the mobile app. This creates an important pair of questions for user assistance professionals: What is our role going forward in mobile and how can we prepare to take that on? User Assistance does have a role in supporting mobile apps. As the mobile app market continues to soar, this is becoming the next frontier for user assistance professionals. This session provides an overview of current issues regarding design, writing, tools, and planning of your mobile UA.

You Will Learn

  • About contemporary design for user assistance in mobile apps.
  • Why traditional desktop UA translates poorly to the small screen.
  • What techniques are particularly useful to employ.

Content & Design
Location: Date: October 21, 2015 Time: 11:00 am - 11:45 am Joe Welinske Joe Welinske