Orbitz Worldwide conducts many usability studies every year. In this session, we’ll go through the process we used to complete a case study into a new feature on our website with an emphasis on user interactions.
- • Planning the study from the high-level designs to prototyping and writing the test cases for the study.
- • Running the study, including setting up the equipment, facilitating the sessions, monitoring and recording the sessions.
- • Analyzing the study to use what we learned to determine the final design and build the product.
We’ll close with some tips for doing your own case studies.