Before joining 3M, Mary was the API Technical Author for Telogis Integration and the Documentation Architect for Advanced Solutions International. A Past President of STC Austin, Mary has been performing and teaching technical communication for over 20 years. Authoring tools are her toys, and she has conducted several major content migrations between documentation platforms. Actively studying both programming and instructional technology, she explores ways to automate and optimize content delivery for agile development, collaboration, and globalization. When not finding ways to exploit content technology, she loves writing content that both moves and serves users, making it as concise and as visual as the situation allows.